I was attended my Emma and she was Excellent Excellent Excellent very happy thank you very much
I visited the phoenix centre today after 3 visits to new cross urgent care through the week. All I can say is brilliant.. yes there is a wait but there a plenty of staff and a constant flow of patients being seen unlike 1 patient every 30minutes or so at new cross. Staff were busy but caring.
Waste of time!! Not a doctor in sight and an awfully long wait! Had many bad experiences in this place but took my 5 year old today to be told they can't do anything for her offered no advice very unhelpful woman!! Won't be using this place ever again from now on it's straight to a&e to be seen by a professional doctor who are a lot more helpful and educated this place might aswell close down for the lack of services in the walk in they offer!
As others have said, very professional, efficient and the staff couldn't have been nicer. I'd highly recommend, but they're busy enough already. Just looking at some of the bad reviews on here and they all say the same thing about the centre not prescribing medication ... they are not allowed to because medication requires monitoring and follow ups ... so a little unfair I think.
This evening i took my husband to the Walk in Centre following a phone call to our GP to be told no appointments today...go to the Phoenix.... where he made a call to ensure this would not be a wasted journey......specifically asking that a Dr would be on hand to prescribe should the need be. When we got to the triage was told ...No Dr here to prescribe ....to go to the New Cross Walk in. My husband is on crutches ...but regardless when these questions are asked at the time of the call it would be appreciated that some degree of sound knowledge of what is available can be passed on...we dont go for the fun of it!.
Phoenix Walk in and Health Centre is a UK Hospital based in Wolverhampton, West Midlands. Phoenix Walk in and Health Centre is located at 715B Parkfield Rd, Wolverhampton WV4 6ED, UK.
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